Specifications
Contents
Reviews
Shipping
Domestic Shipping (Within Australia)
- Order Processing Times: After an order is placed, we typically take 1-2 business days to get it ready for shipping. Please note that weekends and holidays are excluded from processing times.
- Shipping Options: We offer standard and express shipping within Australia.
- Shipping Costs: Shipping costs are calculated based on the weight and dimensions of the package. Rates will be displayed at checkout.
- Delivery Times: Estimated delivery times vary based on the shipping method selected.
International Shipping (To New Zealand)
- Shipping Options: We ship to New Zealand using reliable carriers.
- Shipping Costs: International shipping rates are determined by the carrier and will be displayed at checkout.
- Delivery Times: Estimated delivery times to New Zealand may vary based on the shipping method chosen.
Additional Notes
- Preferred Carrier: We recommend using Sendle for domestic shipping within Australia, as it offers competitive rates and carbon-neutral delivery
- PO Boxes: Sendle does not deliver to PO Boxes, please provide a valid street address to be able to take advantage of their discounted rates.
- Customs and Duties: International orders may be subject to customs fees and import duties. Customers are responsible for any additional charges.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, re-saleable and in its original packaging. You’ll also need the order number or proof of purchase.
To start a return, you can contact us at info@hendogsstuff.com.
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