FAQ's

🛍️ Product & Pricing

Why are prices different on eBay and other marketplaces?
Prices may vary due to platform fees and operational costs. Buying directly from our site offers the best value and access to exclusive deals.

Are your backing boards archival and acid-free?
Yes. All boards meet archival standards or are archival safe and are selected for long-term comic preservation.

Do you offer bulk discounts or bundle deals?
Yes. We currently offer discounts on purchases of multiple items at different tiers.

🚚 Shipping & Fulfilment

How long does shipping take?
Orders are typically dispatched within 1–2 business days. Delivery times vary based on location and carrier.

Do you ship internationally?
Yes, but only to New Zealnd. International customers are responsible for any customs duties or import fees.

Can I track my order?
Yes. Tracking details are emailed once your order is dispatched.

🔄 Returns & Support

What’s your return policy?
We accept returns for damaged or incorrect items. Please contact us within 7 days of delivery to arrange a resolution.

How do I get in touch with support?
You can reach us via our contact form or email. We aim to respond within 24 hours.

📘 Product & Brand Info

What are clear backing boards?
Clear boards offer transparent protection, ideal for showcasing comics while keeping them secure.

Why do you focus on archival-grade supplies?
We’re committed to providing high-quality, reliable products that meet the needs of serious collectors. We will also be looking into stocking non-archival supplies in the future.